Legal and privacy

This page provides legal information relating to this website, including privacy notices.

If you have any questions, you can get in touch:

Through our contact us page.
By writing to us at: Think Ahead, Unit 318, Record Hall, 16-16A Baldwin’s Gardens, London EC1N 7RJ,
By calling us on +44 (0)20 3404 4453.
By emailing us on hello@thinkahead.org.

Who we are

Think Ahead is a “trading name” of The Think Ahead Organisation, which is a registered charity and a company limited by guarantee.

Charity number: 1166577

Company number: 10015893

Registered office: Sayer Vincent LLP, Invicta House, 108-114 Golden Lane, London, EC1Y 0TL. (This is not the office where our team is based – if you want to write to us you can use our contact us page.)

You can find out more about what we do on our About us pages.

Governing law

This legal information, and all issues regarding this website, are governed by English law.

Disclaimer

Whilst every care has been taken in preparing the information published on this website, Think Ahead does not guarantee the accuracy or currency of the content. Think Ahead cannot be held responsible for any errors or omissions and accepts no liability whatsoever for any loss or damage howsoever arising. Think Ahead reserves the right to remove or alter content or take down this website at any time without notice.

Copyright

Unless explicitly stated otherwise, all rights including those in copyright in the content of this website are owned by or controlled for these purposes by Think Ahead.

Except as otherwise expressly permitted under copyright law or Think Ahead’s Terms of Use, the content of this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without first obtaining Think Ahead’s written permission or that of the copyright owner.

Where documents exist that are the responsibility of individual authors, the views contained within said documents do not necessarily represent the views of Think Ahead.

Privacy notice for website users and email subscribers

This notice sets out how we collect, store, and use your personal data, as a visitor to our website and/or a subscriber to our email communications. Our policies are compliant with UK Data Protection Law which includes the General Data Protection Regulations (UK GDPR) and this notice includes some information about your rights under that legislation. For the purposes of UK law, The Think Ahead Organisation is a data controller.

Personal information we collect about you

When you visit our website we gather general information, which might include which pages you visit most often, which website referred you to our website, or what kinds of information is of most interest to you. We also use cookies to help our site run effectively – for more information on this, see the cookies section below.

When you sign up for our email newsletters, or contact us online to ask us a question, we collect information from you which can include:

Your name.
Your email address.
Your phone number.
Your university and year of graduation.
How you first heard about us.

How we use your information

We use this information:

To monitor and review the performance of our website and email communications.
To process and respond to your queries.
To email you news and other information.

Sharing your information

Your data is only shared with trusted third parties and suppliers to deliver our services. Whenever we share information, we always require strict compliance with data protection legislation and we ensure appropriate controls are in place to protect it.

We will never sell your personal information, nor will we ever share it with organisations so that they can contact you for any marketing activities.

We may disclose your information if required to do so by law (for example to comply with applicable laws, regulations, and codes of practice, or in response to a valid request from a competent authority) or to enforce other agreements.

How long we keep your information

We keep your information as long as is reasonable and necessary for the relevant activity. We have a data retention schedule that details how long we retain different types of data for different purposes.

Where we hold your information in order to send you email newsletters, we will delete your information if you opt out of receiving those communications.

Where we store your personal data

We may store your data in the UK and the EU. We may also digitally store your data in the US. Where this is the case, we are required to undertake an assessment of risk and ensure appropriate UK specific safeguards are in place.

Legal basis for holding and using your information

In most cases, we rely on your consent to hold and process your information for the purposes of sending you email newsletters. You can withdraw your consent at any time by using the unsubscribe link at the bottom of any email newsletter we send you or contacting us using any of the methods above.

In some cases, where you have had professional contact with Think Ahead, we rely on our legitimate interest to hold and process your information for the purposes of sending you email newsletters. You can still opt out of these newsletters at any time by using the unsubscribe link at the bottom of any email newsletter we send you, or contacting us using any of the methods above.

We rely on our legitimate interest to hold and process data related to the use of our website and online queries you make. If you have made a query, but you object to us holding and processing your information for that purpose, we will no longer hold or process it unless we can demonstrate compelling legitimate or legal grounds.

Your rights

Under the General Data Protection Regulations you have a number of information rights which include:

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to object to the legal effects of automated processing or profiling.

Should you wish to exercise any of these rights please contact us using any of the methods above. We will need to verify your personal identity before we respond to your request.

Making a complaint about the way we hold your data

In the event that you have a complaint about how your information is being collected, held, or processed by Think Ahead, please email us on dataprotection@thinkahead.org with details of your complaint and the outcome you seek.

You also have the right to make a complaint to the data protection supervisory authority: The Information Commissioner’s Office. For further details about this please go here.

Cookies

A “cookie” is a small file, usually of letters and numbers, which is downloaded onto your device (like your computer, mobile phone, or tablet) when you visit a website.

They let websites recognise your device so that the sites can work more effectively, and also gather information about how you use the site. For example, they remember data you have given such as your address so you don’t have to keep entering it. A cookie by itself can’t be used to identify you.

We give you an option of whether to accept performance and/or marketing cookies. Performance cookies help us understand how our site is working. Marketing cookies help us understand how effective our marketing is. Our cookies are not used to identify you personally.

We use one necessary cookie, which we use to store your preference for performance and marketing cookies. Without this cookie we would not be able to remember your preference.

You can manage and/or delete these files as you wish, and you can stop cookies being downloaded onto your device by selecting the appropriate settings on your browser.

We also use videos from YouTube, and feeds from other websites such as Facebook and Twitter. These services may place cookies on your device when watching or viewing these pages. You can find their cookie policies at:

To learn more about cookies and how to manage them, visit https://ico.org.uk/for-the-public/online/cookies/.

Privacy policies for job and programme applicants

Please see below our privacy policies for applicants to our staff roles, and for applicants to the Think Ahead programme.