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March 2020

How we’re responding to the coronavirus

This web page was first published on 18 March 2020 and was last updated on 22 May 2020. We will continue to update the page whenever we have new information. 

We are monitoring the coronavirus situation closely, and are adjusting our policies and plans based on the best available evidence and the government’s advice.

Our primary concern is everyone’s health and wellbeing. We understand that there is a lot of uncertainty at the moment, and that this can be unsettling. We will provide as much information about our plans as we can, as soon as we can. Below is our latest advice for people who are, or would like to be, involved in our programme. (If you have more general concerns about your mental health or wellbeing, we recommend looking at the Mental Health Foundation’s advice page.)

Advice for people who want to join the Think Ahead programme

Applications to join the Think Ahead programme in 2020 are now closed. Please sign up to our newsletter for updates about the 2021 Cohort.

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If you’ve already been offered a place on the programme, please let your Recruitment Associate know if you have any questions. Our 2020 Cohort is going ahead as planned, and we are working with Middlesex University (our academic partner) and our host organisations to make necessary adaptations.

Advice for people who are already taking part in the programme

Please see the advice we are sending you by Slack or email. We are working closely with our academic partners – Middlesex University and the University of York – and with our host organisations to support you through this period and to minimise the disruption to your time on the programme, and we will keep you updated as things develop.

If you’re concerned about anything, please do speak to your Practice Specialist, or your Academic Tutor, or get in touch with us at Head Office by emailing We will do our best to help – but please do bear with us, as we’re managing a fast-changing situation involving lots of different partners.

Advice for host organisations

We are keeping in touch with Operational Leads at our host organisations to discuss how best to support our participants, so that they can continue to provide the best possible support to the service users they are working with. If you’re a Consultant Social Worker managing some of our participants, please refer to your organisation’s guidance on how to respond to the coronavirus, and to the guidance we have sent on supporting participants. Please continue to look out for updates from us on email. If you have any further questions or concerns, please get in touch with your Practice Specialist.

Advice for members of Think Ahead’s Service User and Carer Reference Group

Working collaboratively with people with lived experience of mental health problems remains very important to us – and we are very grateful to members of our Service User and Carer Reference group for continuing to give valuable input remotely.

Advice for anyone else

Our Head Office staff are working from home, and you can get in touch with us in the normal ways. Please see the contact us page of our website.